Privacy Policy

Pansook Quality Condo ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Contact form inquiries: When you submit an inquiry through our Check Availability form, we collect your name, email address, preferred move-in date, length of stay, and message.
• Waiting list: When you join our waiting list, we collect your name and email address.
• Usage data: Our website uses Meta Pixel (Facebook) to collect information about how you interact with our site, such as pages visited and actions taken. This helps us improve our services and measure the effectiveness of our marketing.
• Technical data: We may automatically collect your IP address, browser type, device type, and similar technical information when you visit our website.

2. How We Use Your Information

We use your information to:

• Respond to your rental inquiries and provide information about our properties
• Notify you when properties become available (if you joined our waiting list)
• Improve our website and services
• Analyze site traffic and measure the effectiveness of our advertising (via Meta Pixel)

3. Third-Party Services

We use Meta (Facebook) Pixel on our website. Meta may collect data about your visits and use it for analytics and advertising purposes. You can learn more about how Meta processes data and manage your ad preferences at Meta's Privacy Policy.

4. Data Retention

We retain your contact and inquiry information for as long as necessary to respond to your requests, manage your waiting list subscription, and fulfill our business purposes. You may request deletion of your data at any time by contacting us.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Unsubscribe from our waiting list (you can request this by email)
• Opt out of Meta/Facebook advertising (via your Facebook ad settings or browser tools)

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

7. Cookies

We use cookies and similar technologies for essential site functionality (e.g., admin "Remember Me" features) and for analytics via Meta Pixel. You can control cookies through your browser settings.

8. Children

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when changes were last made. We encourage you to review this policy periodically.

10. Contact Us

For any questions about this Privacy Policy or to exercise your rights regarding your personal data, please contact us at:

Email: info@chiangmaicondoforrent.com